Refund Policy - New Vida Solutions
New Vida Solitions Refund Policy
At New Vida Solutions, we have a no refund policy. However, we will accept returns for unopened items.
If you encounter any issues with your order, please reach out to us via email at info@newvidafit.com. We will do our best to accommodate you and resolve any concerns you may have.
Return Conditions
To be eligible for a return, the item must be unopened and in its original packaging. Please ensure that you have your receipt or proof of purchase ready when contacting us.
Damages and Issues
Inspect your order upon receipt. All of our products are inspected prior to shipping. If you find that the item is defective, damaged, or if you received the wrong item, contact the USPS immediately and also reach out to us at info@newvidafit.com. We will evaluate the issue and work to make it right.
Thank you for your understanding and support as we strive to provide a secure shopping experience for all our customers!